Premium Vegan Silk Face Coverings with filter pocket
SKU: PVS02-32-A
Our premium Vegan Silk range has been expertly constructed with your safety as well as the planet in mind. This luxurious sleek fit triple-layer model features a filter pocket and is made with smooth and soft silk on the outside as well as the inside so that you can enjoy the utmost style and comfort. The internal layer of certified organic European cotton has been treated with a laboratory-developed hydrophobic antibacterial finishing for a hygienic experience.
Our Vegan Silk masks are made up of three layers:
- 100% Vegan Natural Fibre Cupro Silk exterior and lining
- Antibacterial Organic Cotton interfacing
- Filter insert
Washing instructions:
- Remove nose clip before washing.
- Machine washable (40 Degree)
- Iron medium heat
- Air dry
- Do not iron elastics.
- Do not bleach
Our care instructions are based on maintaining colour intensity. Washing at 60 degrees is possible but may cause colours to fade.
Recommendations:
- Wash before use and after each wear.
- Duration of use before mask should be washed (4 hours maximum)
- Store used face coverings in a separate bag until you have an opportunity to wash them.
Important note- Our non-medical masks are not replacements for medical-grade personal protective equipment (PPE). We recommend you practice the safety guidelines mandated by your government, the WHO and healthcare professionals.
We hope you’re happy with your Okoco purchase. If you decide it’s not quite right for you, you can return most items to us within 14 days of purchase or receiving your order, whichever is later.
Returns & Exchanges
Returns must be sent back within 14 days of receiving the product(s) and the goods are in an unworn and in original sale condition. You must Contact Us within 14 days of receipt of your order to return or exchange your item. After 14 days, we will not be able to accept returns or exchanges.
Once we have received the products and provided they are still in the original condition, we will refund the total price you have paid for the products on the card you paid, within 14 days of our decision to refund you. Please allow for this. Please note that we do not offer a free return service.
When making a return please be aware of the following:
Due to the personal nature of face masks, we, unfortunately, cannot accept returns or exchanges of masks that have been worn or are no longer in their original packaging due to hygiene reasons.
Your satisfaction is our main priority so if there is ever an issue with your order, please contact us so we can make it right.
Damage & Defects
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns Process
You must contact us at hello@okoco.com to initiate a return. Please provide your name & order number when contacting us for a return.
Return address:
Argyle House
29-31 Euston Road
London NW1 2SD
Shipping Information
Free shipping on all UK orders over £50
All orders will be dispatched within 3-5 working days unless the item is a pre-order or prevented by circumstances beyond our reasonable control. If we are unable to meet the estimated delivery date because of such circumstances, we will contact you with a revised estimated delivery date.
We ship worldwide using Royal Mail. The different options are displayed below.
|
Region |
Type |
Price |
Estimated Delivery Time * |
|
UK |
Standard |
£3.30 |
2-3 business days |
| UK | Express | £8.00 | 2-3 business days |
|
Europe |
International Standard |
£5.80 |
3-5 business days |
|
Rest of the World |
International Standard |
£7.15 |
6-7 business days |
*Can take longer during busy times
LOST OR DELAYED ORDERS
Orders are delivered quickly and securely but on rare occasion that your package is missing or delayed please contact us at hello@okoco.com
Please wait up to 5 days for UK orders and at least 3 weeks for international deliveries.